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Jacqui Catrabone, MA

Director, Nonprofit & Community Services


Jacqui is SSI’s Director of Nonprofit and Community Services.  In this role she provides leadership, organization, project management and client coordination support for training, research, planning, facilitation, organizational and program development and evaluation projects for our nonprofit and community/government clients. A self-proclaimed “data geek”, Jacqui is also our acting Director of Research and works to analyze relevant data to help inform client engagements and uncover statistically significant nuances worth noting. 

She brings a depth and breadth of project management and program development experience to SSI clients and is committed to ensuring the voice of key internal and external stakeholders are heard as well as helping to identify strategies based on this critical voice.    Notable accomplishments include facilitation of the Northwest PA Regional Economic Development “Roles and Players” Analysis for the Northwest Commission, that resulted in better working relationships between the county-level economic development & planning agencies and the commission. She was also instrumental in the establishment of the Success by Six program in Erie County and work on the development of the program outcomes measurement and evaluation process for GECAC’s Even Start Program, which was recognized by the PA Department of Education as a best practice.

She is a certified trainer, consultant, and peer reviewer for the PA Standards for Excellence in Nonprofit Ethics and Accountability®.  In addition, she is part of the PANO Consultant Collaborative and was appointed to the Standards Committee, where she is currently the chair. 

She has an undergraduate degree in Psychology from the Pennsylvania State University and a Master of Social Work from Edinboro University of Pennsylvania.  Prior to joining the team at SSI she provided direct behavior support and clinical interventions for children, families, educators and care providers.  She also helped develop, implement and evaluate clinical programs and interventions. 

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