Needs Assessment

Understanding and listening to the “voice” of your various customers is essential to your sustainability as a community government organization. Customers include clients, community leaders, donors, funders and other stakeholders. Strategy Solutions can conduct a needs assessment for your organization and train your staff to build your internal capacity to conduct ongoing needs assessments. 

A comprehensive needs assessment includes the following components:

  • Demographic analysis of the service area and/or clients served
  • Secondary research/data related to the incidence/ prevalence of the needs and issues related to the mission of the organization and client needs
  • Stakeholder input from focus groups and/or surveys to explain the issues and quantify the needs
  • Stakeholder input from focus groups and/or surveys highlighting the role of the organization in addressing the needs
  • Overview of the system and the agencies serving the need and the unique capabilities of the organization in addressing the needs

Strategy Solutions can help you ask the right questions of your internal and external customers. Using a variety or research tools and methods, we can organize and use the answers we receive to benefit your organization. Our approach to market research involves determining the most appropriate research methodology; designing research instruments (surveys, focus groups, etc.); moderating focus groups and conducting interviews; managing all phases of survey research, including sampling, data collection and analysis; summarizing findings; and making strategic recommendations.

Strategy Solutions can custom design a specific project to meet your needs. Contact us at 866-480-8003 or info@getstrategy.com for more information. 

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